How We Helped Apollo Diagnostics Reduce TAT by 42% in 30 Days

When Apollo Diagnostics approached us in Q1, they had a single pain point that overshadowed everything else: their average turnaround time (TAT) for routine biochemistry panels was 6.2 hours — nearly double the industry benchmark.

The Diagnosis

Before prescribing solutions, we spent two weeks auditing their existing workflow. We observed technicians, interviewed lab managers, and analyzed their previous LIMS logs.

Three bottlenecks emerged:

• Manual sample logging at reception (avg. 4.5 minutes per sample)
• Batch printing of worklists every 2 hours instead of real-time
• No analyzer interface — results were typed manually from printouts

The Solution Stack

We implemented three changes simultaneously during a single weekend go-live...