84+ Features across 14 Modules
Everything your lab needs — in one system
From patient walk-in to payment collected, Mithla Lab covers every step of your laboratory workflow. No third-party tools. No manual handoffs. Just one platform that works.
End-to-End Workflow
One platform. Every step covered.
From the moment a patient walks in to the second payment is collected — Mithla Lab handles the entire journey without leaving the system.
Register
Patient
Book
Appointment
Collect
Sample
Barcode
Print & Scan
Process
Tests
Verify
Results
Generate
Report
Deliver
Digitally
Invoice
Auto-generated
Pay
Payment
Register
Patient
Book
Appointment
Collect
Sample
Barcode
Print & Scan
Process
Tests
Verify
Results
Generate
Report
Deliver
Digitally
Invoice
Auto-generated
Pay
Payment
All steps in one system — no switching between tools, no manual data transfer.
Patient Registration
Register patients faster than ever with smart search, duplicate detection, and one-click repeat visits.
< 30s
avg. registration time
Universal Smart Search
Find any patient by name, phone, MRN, barcode, or national ID in milliseconds.
Duplicate Detection
AI-powered matching prevents fragmented patient records across all branches.
One-click Repeat Visit
Returning patient? Pre-fill the entire form with one tap — no retyping.
Insurance & Subscriber
Link insurance policies and corporate subscriber accounts directly to the patient.
Patient Portal Access
Patients view and download their own reports via a secure self-service portal.
SMS & WhatsApp Alerts
Automated result-ready notifications sent the moment reports are verified.
Appointment Scheduling
Manage walk-ins and pre-booked appointments from one unified queue with automated reminders.
0 missed
appointments with reminders
Online & Walk-in Booking
Unified queue for walk-in patients and online pre-bookings with real-time slots.
Doctor & Department Calendar
Doctor-wise availability calendars with configurable time slots and breaks.
Automated Reminders
SMS, WhatsApp, and email reminders 24h and 1h before the appointment.
Reschedule & Cancellation
One-click reschedule or cancel with instant patient notification.
Arrival Tracking
Mark patient arrivals and track waiting time in real time.
Appointment Analytics
No-show rates, peak hour analysis, and doctor utilization reports.
Sample Collection
End-to-end sample lifecycle tracking from collection to archival with full chain of custody.
100%
sample traceability
Multi-sample Collection
Collect multiple sample types (blood, urine, swab) in a single session.
Container Auto-selection
System recommends the correct tube type and volume based on the test ordered.
Home Collection
Schedule home collection visits with technician assignment and GPS tracking.
Sample Rejection Workflow
Log rejected samples with reason codes and instantly notify the collection team.
Chain of Custody
Every handover — collection, transport, receipt, processing — is logged immutably.
Collection Center Network
Manage multiple external collection centers with branch-wise reporting.
Barcode & Labels
Auto-generate barcodes, print custom labels, and scan samples at every step of the workflow.
< 2s
barcode print time
Auto Barcode Generation
Unique barcodes generated instantly for every sample — no duplicates, ever.
Custom Label Templates
Design branded labels for thermal printers, A4, or A5 with your logo and layout.
Batch Label Printing
Print labels for all tubes in an order in one click — sorted by department.
Scanner Integration
USB and Bluetooth barcode scanner support throughout the system.
QR Code Support
QR codes for patient links, report URLs, and quick-access patient cards.
Label Format Configuration
Configure label size, font, field order, and density per printer per branch.
Lab Order Management
Create, track, and manage every lab order with real-time status updates and priority flags.
50+
status trackable at once
Test & Package Selection
Searchable test catalog with panels, packages, and real-time pricing.
STAT & Priority Flagging
Mark urgent samples as STAT for automatic worklist prioritization.
Add-on Tests
Add tests to an existing order without creating a new patient visit.
Outsource Routing
Route specific tests to external reference labs with auto-tracking.
Real-time Order Tracking
Live status board showing every order from receipt to report delivery.
Worklist Dashboard
Department-wise, technician-wise worklists with TAT countdown timers.
Result Entry & Verification
Enter results at speed with auto-validation, analyzer integration, and one-click pathologist sign-off.
80%
results auto-validated
Manual Result Entry
Keyboard-optimized entry screen — move field to field without touching the mouse.
Bidirectional Analyzer LIS
Direct interface with Mindray, Sysmex, Roche, Abbott, and 40+ analyzer brands.
Auto-validation Rules
Delta checks, panic value rules, and reference range flags applied automatically.
Reflex Testing
System auto-orders follow-up tests when a result falls outside defined thresholds.
Culture & Sensitivity
Dedicated entry for microbiology with organism selection and antibiotic profiling.
Pathologist Sign-off
Digital authorization with electronic signature — from any device, anywhere.
Report Generation
Generate professional, branded reports and deliver them via email, WhatsApp, portal, or print.
< 3s
PDF generation time
Branded Report Templates
Full control over layout, logo, header, footer, font, and color scheme.
Multi-format Output
Generate PDF, thermal print, and HTML reports from the same template.
Digital Delivery
Auto-send via email and WhatsApp the moment a report is authorized.
Digital Signatures
Legally valid digital pathologist signatures with timestamp and audit trail.
Cumulative History
Previous results printed alongside current values for trend visibility.
Batch Report Printing
Print all pending reports for a day or shift in a single queue.
Billing & Revenue
Automate the entire revenue cycle from invoice creation to insurance settlement and payment collection.
96%
collection rate reported
Auto Invoice Generation
Invoices created instantly when an order is registered — zero manual steps.
Package & Panel Pricing
Flexible pricing rules with group discounts, corporate rates, and overrides.
Insurance Claims
Electronic claim submission with status tracking and rejection management.
Partial Payments
Accept part payments, track outstanding balance, and send payment reminders.
Multi-payment Methods
Cash, card, UPI, NEFT, cheque — all recorded against the same invoice.
Revenue Dashboard
Live revenue by branch, test category, doctor, and collection center.
Commission & Referrals
Manage doctor referral commissions and collection center payouts with transparent, automated reporting.
0 disputes
with automated statements
Doctor Commission Rules
Set percentage, flat-fee, or per-test commission rates per doctor per test.
Collection Center Payout
Track commissions owed to each collection center with settlement history.
Source & Referral Tracking
Every patient tagged with the referral source — doctor, counter, online, camp.
Commission Statements
Auto-generated monthly statements ready to share with doctors and partners.
Settlement Management
Record payouts, track outstanding commissions, and mark settlements as paid.
Referral Performance
See which doctors and centers drive the most revenue with trend analysis.
Inventory Management
Track reagents, consumables, and equipment with expiry alerts, reorder triggers, and vendor management.
< 0%
reagent stockout rate
Reagent & Stock Tracking
Real-time stock levels for all reagents, kits, tubes, and consumables.
Low-stock & Expiry Alerts
Automatic alerts when stock falls below minimum or items approach expiry.
Vendor Management
Maintain vendor catalog with pricing, lead times, and contact details.
Purchase Orders
Generate POs directly from low-stock alerts — one click to reorder.
Analyzer Reagent Tracking
Link reagent consumption to analyzer runs for precise per-test cost tracking.
Consumption Reports
Monthly reagent usage trends to optimize stock levels and reduce waste.
Analytics & Intelligence
Role-based dashboards and deep-dive analytics that turn lab data into actionable business decisions.
40%
avg. TAT improvement
Role-based Dashboards
Every role sees a dashboard with exactly the KPIs they need — nothing more.
TAT Analysis
Breakdown of turnaround time by test, department, technician, and time of day.
Revenue Forecasting
Month-on-month growth trends and revenue projections by test category.
Test Volume Analysis
Top tests, peak hours, slowest days — with drill-down by branch and doctor.
Custom Report Builder
Drag-and-drop report builder. No SQL needed — export to Excel or PDF.
BI Integration
Push data to Power BI, Tableau, or Google Data Studio via live API.
Workflow Automation
Eliminate repetitive manual tasks with intelligent automation rules for validation, alerts, and reporting.
3 hrs
saved per tech per day
Critical Value Alerts
Panic values trigger instant SMS, WhatsApp, and in-app alerts to clinicians.
Auto-validation Rules
Define delta checks, reference range flags, and Westgard QC rules system-wide.
Auto-print on Verify
Reports print automatically the moment a pathologist authorizes them.
Scheduled Reports
Set daily, weekly, or monthly reports to deliver automatically to stakeholders.
SLA Breach Alerts
TAT alerts notify supervisors when samples are at risk of missing SLA targets.
Reflex Test Automation
Follow-up tests triggered automatically based on configurable result rules.
Multi-branch & Admin
Manage every branch, department, and user from a single admin panel with branch-level configuration.
Unlimited
branches on one login
Unified Branch Dashboard
View KPIs, revenue, and pending work across all branches on one screen.
Cross-branch Sample Routing
Route samples between branches for specialized testing — tracked end to end.
User & Role Management
Create users, assign roles, and control access down to individual actions.
Branch Configuration
Each branch has its own test catalog, pricing, report header, and workflow rules.
Consolidated Finance
Aggregate revenue and billing across all branches in a single finance view.
Franchisee Management
Run a franchise network with branch-level P&L and centralized oversight.
Security & Integrations
Enterprise-grade security, compliance tools, and open integration APIs to connect your entire ecosystem.
HIPAA
compliant & NABH ready
Role-based Access Control
50+ granular permission flags — control exactly what every user can see and do.
Immutable Audit Trail
Every action logged with user, timestamp, IP address — tamper-proof by design.
HIPAA & NABH Compliance
Built-in compliance controls, data encryption at rest and in transit.
HL7 FHIR R4
Industry-standard healthcare interoperability for HIS and EMR systems.
HIS / EMR Integration
Bidirectional patient and result data exchange with hospital information systems.
Open REST API
Fully documented REST API with webhooks for custom integrations and apps.
Built for Every Role
The right tools for everyone in your lab
Every staff member gets a tailored experience — no clutter, no confusion, just the features they need to do their job faster.
Receptionist
Register patients in under 30 seconds
Handle 3× more patients per shift without errors.
Smart patient search — find any patient by phone, name, or scan
One-click repeat registration for returning patients
Walk-in queue + appointment calendar in one view
Auto-generate barcode and invoice on registration
Instant SMS/WhatsApp confirmation to the patient
Collect payments and print receipts in one screen
Get started in minutes
Ready to transform
your laboratory?
Join 500+ labs that have already modernized their operations with Mithla Lab. Book a personalized demo and see the difference in 30 minutes.
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Full feature access
Free migration support
Dedicated onboarding